DDecionisSteward
Control centerAccountsGoverned actions
E
Erin ExampleADMIN · APPROVER
WorkspaceZulu Financial · Demo workspace
Demo evidenceConnect your platform
Portfolio
EXPANSION READYCRM-DEMO-0001

Kilo Payments

Enterprise · Alice Example · UK → NG · UK → KE

Processing envelope
92% utilized£500,000 current · £650,000 proposed
United Kingdom
REVIEW
93% confidence

Review a £150k processing-limit increase

Usage velocity, completed partner KYB and the recorded expansion milestone support a controlled increase. Human approval remains required in shadow mode.

Recommended next actionReview a time-bound increase from £500k to £650k for the UK → NG corridor.
Why this disposition

The increase exceeds the review threshold, so the active policy routes it to human approval rather than applying it. Partner KYB is current, which is what allows a review rather than a block.

Governing context
POLICY under customer_ops.v4
Rests on
Partner KYB refreshed
dos_demo_kilo_01
Context at reviewAll 3 linked signals are live or current; all sources healthy. Account evidence updated 6 minutes ago.

Records a review only; no downstream limit is changed.

Correlated evidence

What Steward considered

Context behind the open recommendation3 of 5 classes current
  • JOURNEY: 1 linked signal, live or current
  • INTENT: 1 linked signal, live or current
  • FRICTION: no linked signal
  • OPERATIONAL: no linked signal
  • POLICY: 1 linked signal, live or current
USAGEINTENT
6 minutes ago

Processing velocity reached 92%

Seven-day settled volume is 31% above the prior four-week baseline without an increase in exception rate.

Product usage · usage-kilo-20260710 · 98% confidence
KYC_KYBPOLICY
Oct 7

Partner KYB refreshed

Beneficial ownership and sanctions screening completed for the two new corridor partners.

KYC / KYB · kyb-kilo-20260705 · 95% confidence
CRMJOURNEY
Oct 5

Expansion milestone recorded

Contracted volume commitment for the second half of the year was signed and logged against the account.

CRM · crm-kilo-20260702 · 90% confidence
TRANSACTIONOPERATIONAL
17 hours ago

Exception rate steady at 0.4%

No material change in settlement exceptions across the volume increase.

Settlement ledger · settle-kilo-20260709 · 93% confidence
Source health

Connected evidence

CRMSynced 10 minutes ago
HEALTHY
Product usageSynced 6 minutes ago
HEALTHY
Settlement ledgerSynced 7 minutes ago
HEALTHY
Support deskSynced 12 minutes ago
HEALTHY
Authority boundary

Active policy envelope

Policy version
customer_ops.v4
Review threshold
£250,000
Automatic increase
0%
Human approval required

Steward may recommend a change. Only Decionis can authorize the exact action under this versioned envelope.

Decision memory

Account timeline

  1. Previous limit increase applied

    The £400k → £500k increase approved on the prior review was executed under grant; utilisation settled at 71% of the new envelope.

    OUTCOME · 22 hours ago
  2. Utilisation crossed the review threshold

    Rolling utilisation passed 90% of the agreed processing envelope.

    SIGNAL · 6 minutes ago
  3. Policy evaluated the account as review-required

    The active customer operations policy routed the increase to human approval rather than applying it.

    DECISION · 5 minutes ago
  4. Queued for operator review

    Recommendation surfaced in the governed action queue.

    ACTION · 5 minutes ago