Monitored accounts
482% average evidence coverageFind customer friction and safe expansion opportunities, then route the next action through the active Decionis policy.
3 evidence-backed recommendations
Usage velocity, completed partner KYB and the recorded expansion milestone support a controlled increase. Human approval remains required in shadow mode.
The increase exceeds the review threshold, so the active policy routes it to human approval rather than applying it. Partner KYB is current, which is what allows a review rather than a block.
customer_ops.v4A concentrated support-ticket increase aligns with a corridor-specific fall in completion rate.
A corridor-specific fall in completion rate, corroborated by support volume, is an active service condition. The policy escalates to an operations incident and suppresses commercial outreach while it persists.
customer_ops.v4Utilisation supports an expansion review, but beneficial-ownership evidence is stale under the active policy.
Beneficial-ownership evidence is outside the 90-day freshness window the active policy requires. Utilisation supports a review and is overridden until the record is refreshed.
customer_ops.v41 decision to suppress or defer action, backed by evidence and a dossier
Settled volume and exception rate are steady against a 30-day baseline, and KYB is verified inside the policy freshness window. The policy assessed the account and chose inaction, with the evidence recorded.
Volume is steady inside the envelope and KYB is current, so the active policy recorded a deliberate no-action decision rather than leaving the account unassessed.
customer_ops.v41 decision that reached an outcome, with dossier references
Approved and executed under grant. Utilisation settled at 71% of the new envelope before the current velocity rise.
Correlated across usage, support, CRM and regulated operations