DDecionisSteward
Control centerAccountsGoverned actions
E
Erin ExampleADMIN · APPROVER
WorkspaceZulu Financial · Demo workspace
Demo evidence
Portfolio
FRICTIONCRM-DEMO-0002

Sierra Treasury

Enterprise · Bob Example · US → MX · US → PH

Processing envelope
54% utilized$1M current
United States
ESCALATE91% confidence

Assign the US settlement incident

A concentrated support-ticket increase aligns with a corridor-specific fall in completion rate.

Recommended next actionCreate an operations incident, notify the account owner and hold expansion outreach until settlement health recovers.
dos_demo_sierra_01

Records a review only; no downstream limit is changed.

Correlated evidence

What Steward considered

SUPPORT18 minutes ago

Support contacts up 3.4x on one corridor

Ticket volume concentrated on US → MX, with settlement delay as the dominant reason code.

Support desk · support-sierra-20260710 · 94% confidence
TRANSACTION2 hours ago

Completion rate fell to 96.1%

Corridor completion dropped 2.7 points against baseline over four days.

Settlement ledger · settle-sierra-20260710 · 91% confidence
TRANSACTION2 hours ago

Settlement ledger sync degraded

The connector is returning partial pages; figures may lag by up to two hours.

Settlement ledger · settle-sierra-health · 72% confidence
Source health

Connected evidence

CRMSynced 25 minutes ago
HEALTHY
Product usageSynced 19 minutes ago
HEALTHY
Settlement ledgerSynced 2 hours ago
DEGRADED
Support deskSynced 18 minutes ago
HEALTHY
Authority boundary

Active policy envelope

Policy version
customer_ops.v4
Review threshold
$500,000
Automatic increase
0%
Human approval required

Steward may recommend a change. Only Decionis can authorize the exact action under this versioned envelope.

Decision memory

Account timeline

  1. Support volume anomaly detected

    Corridor-scoped ticket spike exceeded the alerting threshold.

    SIGNAL · 18 minutes ago
  2. Correlated with a settlement completion drop

    Support and transaction evidence agreed on the same corridor and window.

    SIGNAL · 17 minutes ago
  3. Escalation recommended

    Policy routed the account to an operations incident rather than an automated response.

    DECISION · 16 minutes ago